Khanh Quốc Le
Họ và tên:
Khanh Quốc Le
Email:
102**************@********.com
Số điện thoại:
Ngày sinh
31/01/1985
Địa chỉ:
Bạch Đằng,Phường 24,Bình Thạnh
Giới tính:
Nam
Tiêu đề hồ sơ: QL Khách Sạn
Trình độ học vấn / chuyên môn :
Hotel and Restaurant Management
KhácSAIGONTOURIST HOSPITALITY COLLEGE
The Economics Tourism Business Administration
Đại họcHONG BANG UNIVERSITY INTERNATIONAL
Hospitality and Tourism Management
Trung cấpKHOI VIET INTERMEDIATE SCHOOL
Kinh nghiệm làm việc:
Business Development Manager
Ecoworld IncHo Chi Minh City, Hồ Chí Minh, Việt Nam
• Develop a growth strategy focused both on financial gain and customer satisfaction • Conduct research to identify new markets and customer needs • Arrange business meetings with prospective clients • Promote the company’s products/services addressing or predicting clients’ objectives • Prepare sale ensuring adherence to law-established rules and guidelines • Keep records of sales, revenue, invoices etc. • Provide trustworthy feedback and after-sales support • Build long-term relationships with new and existing customers • Develop entry level staff into valuable salespeople
Front Office Manager
Bong Sen Saigon HotelHồ Chí Minh
- Welcoming, taking care all of guests; handling guest's complaints and other problems. - Had experience in solving problem with customers, tried the best to give the best service for customers. - Have experience in arranged work in shift, in group, under the high pressure, make sure all shifts were appropriately covered. - Issued Policy & Procedure in hotel for FO Team, then Training and coaching for all staff and newcomers as well asTeammembersto ensure Teammeetthe hotel's SOPs, exceed guest's expectations. Supporting and motivating Casual labor to be promoted to Permanent staff. - Co-operated with another department in hotel to make the best service for customer, keep business running smoothly. - Strived to create ideas and expand products and services to meet and exceed customer expectations - Supported Sales - Marketing Department in developing programs, events and promotions that contribute to attracting customers' recognition and support.