Spa Supervisor

- Supervise the delivery of all Spa services. - Cooperate & work close with Fitness Centre Supervisor to supervise all staffs there. - Co-ordinate the sale and promotion of departmental products and services in conjunction with Sales & Marketing team. - Assist with the development of new products and services. - Deliver high quality service to guests. - Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision. - Follow standards, policies and procedures. - Meets required attendance and grooming standards. - Controls stock of Spa area - Contributes to pricing decisions - Builds and maintain relationships with internal and external customers - Establish the training schedule for staff. - Prepares efficient work schedule for Spa & receptionist staff, arranging holidays, vacation, taking occupancy and forecasts and any large group movements into consideration. - Human Resources responsibilities - Regularly communicates with staff and maintains good relations. - Provides input for probation and disciplining staff is performed when necessary