Họ và tên:

Lý Thái Vinh

Email:

vjn*******@*****.com

Số điện thoại:

07********

Ngày sinh

20/06/1999

Địa chỉ:

242/55 Bà Hom, Phường 13, Quận 6, Tp.Hồ Chí Minh

Giới tính:

Nam

Tiêu đề hồ sơ: F&B Attendant
Trình độ học vấn / chuyên môn :
2017 - 2021
Quản trị Khách sạn
Đại học
Đại học Tài chính - Marketing

Kinh nghiệm làm việc:
9/2018 - 4/2020
Room Service Attendant
Sheraton Saigon Hotel & Towers
Hồ Chí Minh, Việt Nam

Served food and drinks to hotel guests in-room accurately and efficiently. Responsible for ensuring any special dietary needs are adhered to, and that guests received everything they needed to enjoy a pleasant meal. Duties included preparation of trays, hot delivery of food, fulfilling any special guest requests, and performing closing duties leaving a clean, stocked, organized work area. Increased guest satisfaction significantly by reasserting standards that had been neglected by the previous Room Service team. Listened to feedback from the guests and spearheaded a campaign to improve certain menu items, successfully doubling sales of those items. Leadership strength, Able to effectively anticipate customer needs and execute them without being told

2/2018 - 9/2018
Senior Waitor
Công ty CP TMDV Cổng Vàng (Golden Gate Restaurant Group)
Hồ Chí Minh, Việt Nam

Interact with guests and providing them with a warm greeting and a positive parting remark showing gratitude for their business as appropriate. Checks and fills water in the buffet station wells and ensures food vessels are at appropriate and safe holding temperatures. Complete all opening and closing side work which includes the thorough set up and break down of assigned buffet stations. Participation in Daily Stands Up Meetings to ensure property information is understood. Maintain ongoing knowledge of buffet items on a daily basis to be used as a suggestive selling tool in conversations with our guests.

Kỹ năng:
Lắng nghe và xử lý tình huống
100%
Pha chế
80%
Giải quyết phàn nàn
100%
Kỹ năng giao tiếp ứng xử, làm việc nhóm, tư duy xử lí tình huống
80%
kỹ năng lập kế hoạch, kiểm soát kế hoạch
100%
Giải thưởng:
6/2019
Academic IELTS - 5.5

Has generally effective command of the language, copying with overall meaning in most situations. Can use and understand fairly complex language, particularly in familiar situations.

5/2018
BEST STAFF OF THE MONTH

Have had to try my best, study, cultivate myself to accumulate experience and dedication to the company to achieve that noble achievement.

6/2015
Bronze Medal in The Pencak Silat Youth Tournament 2015

Pencak Silat Youth Tournament 2015 was held in District 9 with many participating teams. Pencak-Silat is a martial art from the Philippines , Indonesia and Malaysia . Because this martial art is used a lot to train soldiers, it is sometimes called a martial art house. Introduced to Vietnam and gradually becoming popular by the fitness and toughness for athletes

Thông tin tham khảo:
Mr.Bảo
Senior Waitor
Sheraton Saigon Hotel & Towers
[email protected]
0913663132
Hồ sơ đính kèm:
Mong muốn về công việc:
To gain experience and to further career in within company. Very great asset to company. Hard worker and quick learner; put a lot of pride and integrity in work. Desire to learn, acquire knowledge and experience in the field of hotel and restaurant, use all capabilities of the job. Become good leaders and gradually improve the value of products. Working time can be flexible according to each shift and income will be agreed with the company