Họ và tên:

Huỳnh Vương Minh Trí

Email:

179*************@********.com

Số điện thoại:

09********

Ngày sinh

12/12/1993

Địa chỉ:

39 Bạch Đằng

Giới tính:

Nam

Tiêu đề hồ sơ: Front Office Supervisor
Trình độ học vấn / chuyên môn :
2011 - 2015
Ngôn ngữ Anh
Đại học
Đại học Tây Đô

Kinh nghiệm làm việc:
3/2019 -
Assistant Front Office Manager
Sea Sense Resort
Phú Quốc, tỉnh Kiên Giang, Việt Nam

- Assisted in the daily maintenance of room inventory status t oachieve maximum revenue. - Coordinated activities with other property departments in order to increase level of communiacation and guest satisfaction. - Created possitive experiences by engaging and welcoming guests as they enter and pass through the lobby. - Planned and moderated monthly department meeting and received positive feedback from peers. - Completed the roster, paid time off, annual leave, sick leave and other requisitions on the appropriate forms.

2/2018 - 2/2019
Front Office Supervisor
Sea Sense Resort
Phú Quốc, tỉnh Kiên Giang, Việt Nam

- Ensure the effective day to day running of each shift in achieving the goals of the property. - Monitors daily arrivals by ensuring all guests requests are carried out. - Conducts daily shift briefings and regular meetings to communicate all relevant information to the colleagues in the timely manner and to allocate tasks where necessary. - Ensures all issues relating to guests satisfaction are raised, monitored, and followed up on a timely basis. - Submits relevant maintenance, housekeeping cleaning, block rooms and room change requests. - Maintains and continuously improves a motivational working environment within the department

11/2014 - 2/2016
Receptionist
Iris hotel Cần Thơ
Cần Thơ, Ninh Kiều, Cần Thơ, Việt Nam

Kỹ năng:
Lắng nghe và xử lý tình huống
80%
Giải quyết phàn nàn
80%
PMS
100%
Microsoft Word, Excel and other related software
100%
Teamwork
100%
Giải thưởng:
4/2014
Tay Do University Scholarship

Scholarship

Thông tin tham khảo:
Huỳnh Hoàng Vinh
Receptionist
Sea Sense Resort
[email protected]
0937863623
Hồ sơ đính kèm:
Mong muốn về công việc:
I myself would like to role into a professional environment to get more experience in hospitality industry. Additionally, I want to challenge myself in some new position to improve my skills for my future.