Họ và tên:

Nhân Huỳnh

Email:

tro**********@*****.com

Số điện thoại:

Ngày sinh

07/04/1992

Địa chỉ:

108-112B-114 Hong Ha street, ward 2, Tan Binh district, HCMC

Giới tính:

Nam

Tiêu đề hồ sơ: Senior Hotelier who seeking for new challenge.
Trình độ học vấn / chuyên môn :
2017 - 2018
International Hospitality Management and Event
Đại học
University of Derby

2014 - 2018
International Hospitality Management and Event
Đại học
Swiss Hotel Management school

In 4 years of study in Switzerland, I had 3 internships from Switzerland to Thailand. In addition, my school. had a significant banquet in my second year where I was assigned to be a Service Supervisor. I had learned general about the Hospitality Industry, basic knowledge of each department in Hotel Industry. Moreover, I also a Country Leader of the Vietnamese team on International Day at my school

Kinh nghiệm làm việc:
6/2019 -
Customer Service Manager
Winsuites Saigon Hotel
Ho Chi Minh City, Vietnam

Basic Check In - Check Out procedure. Daily room check Taking feedback from the guests Handles guest problems and complaints, answering guest review online. Helping Front Office Manager to welcome and thank you guests Helping Front Desk to arrange Pick-Up and Drop Off service. Communicating with General Manager and HOD to maintain the quality of the Hotel services of each Departments

11/2018 - 4/2019
Food and Beverage Captain
Bach Suites Saigon Hotel
Ho Chi Minh City, Vietnam

Organized buffet for the Dining room. Daily quality control check Handling guest complains, take care of customers for all their needs. Helping Front Office Manager in the Dinner menu, a restaurant set up for dinner. Training for other staff. Keep control of the Food and Beverage cost every month

11/2017 - 10/2018
Cross Training
Frenchman's Creek Beach & Country Club
Riviera Beach, FL, USA

Make sure all of the members get the best care. Learning about Hospitality in a Country Club Up-selling Food & Beverage. Effectively dealing with member's complaints. Experiencing serving a large number of members in huge events

4/2017 - 9/2017
Management Training
Phuket Marriott Resort & Spa, Merlin Beach
Phuket, Thailand

Setting up meeting, ceremony, and wedding Communicating with clients in order to ensure all the expectations are met Checking an inventory of equipment Assisting other staffs to serve guests while ensuring all the standards are maintained Assigning tasks to other staffs

8/2015 - 1/2016
Bar Supervisor
Swiss Hotel Management School
Caux, Montreux, Switzerland

Learned how to make a basic Cocktails and Shakers Managing Pressure and Solving problem Creating a Bar menu and promotion for up-sell Dealing with a large number of the college students and ensuring complete satisfaction.

7/2014 - 12/2014
Internship
Sua Long restaurant
Zürich, Switzerland

Learning basic skill for Up-selling Food and Beverage Responsibility for guest requirement, reservation.

Kỹ năng:
Communication skill
80%
Hard working
100%
Microsoft Word, Excel and other related software
80%
Teamwork
100%
SLOVING PROBLEM
80%
Work under pressure
100%
Handling Guest Complaination
80%
Giải thưởng:
12/2018
Employee of the Month

After trying my best to full fill the customer needed and hard-working, this certificate is proof for all of my work at that time

11/2017
Certificate of Recognition

This certificate I got after 2 months worked in Frenchman's Creek Beach and Country club.

Thông tin tham khảo:
Ms. Daniela Lerchl
Internship
Frenchman's Creek Beach & Country Club
[email protected]
+(1) 561 273 2675
Hồ sơ đính kèm:
Mong muốn về công việc:
I am looking for a suitable job with a new challenge in Hospitality Industry. I would like to work in a professional environment with an opportunity to improve my self.