Họ và tên:

Nguyễn Lê Xuân Thanh

Email:

tha***************@*****.com

Số điện thoại:

09***********

Ngày sinh

14/07/1992

Địa chỉ:

148 Ỷ Lan Nguyên Phi, Hải Châu, Đà Nẵng

Giới tính:

Nữ

Tiêu đề hồ sơ: Front Desk Supervisor
Trình độ học vấn / chuyên môn :
2010 - 2015
Urban Planning
Đại học
HCM University of Architecture

Kinh nghiệm làm việc:
8/2019 -
Store Manager
Lep' fashion of Song Binh ltd Ha Noi
Da Nang, Hải Châu District, Da Nang, Vietnam

After over 3 months of traveling, I come back and stared my new position as a store manager which is running a fashion shop with 8 staff since 15 August until now. Retail career is a new field that I can earn more interesting experience, however, I’m seeking another environment that is friendly and supportive.

3/2018 - 4/2019
Guest Relation Officer/Receptionist / Reservation
New Orient Hotel
Đà Nẵng

I started this job with no experience but hope to be trained from talents. However, I myself built a SOP for my team and led them til I switched to other target in my career. Before I left the team, I’ve done my aim to get the most reviews in FO team on TripAdvisor and other websites with my name (Thanh) on it, I also got the best record of transportation ever in the year 2018. Guest satisfication is my priority but hotel revenue is my purpose. FOA is my recent position and it was an amazing challenge. I gained skills of a Receptionist for 4 months and Reservation for 2 months. I learned how to control FIT/TA booking since it’ve been created till release day thank to my time in Res team. In the other hand, I quickly improved my leadership ability when I was working with team at Front desk.

Kỹ năng:
Lắng nghe và xử lý tình huống
80%
Giải quyết phàn nàn
80%
English
80%
Quản lý giám sát
80%
Chương trình promotion
80%
Giải thưởng:
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