Nguyễn Thị Phương Anh
Họ và tên:
Nguyễn Thị Phương Anh
Email:
haz***********@*****.com
Số điện thoại:
Ngày sinh
05/12/1998
Địa chỉ:
42 Bates Street, Sydney, Australia
Giới tính:
Nữ
Tiêu đề hồ sơ: University Graduate
Trình độ học vấn / chuyên môn :
2016 - 2019
Blue Mountains International Hospitality School
Bachelors of Business (International Hotel & Resort Management)
Đại họcBlue Mountains International Hospitality School
Kinh nghiệm làm việc:
4/2018 - 7/2019
North Sydney New South Wales, Úc
Guest Service Agent
VIBE HOTEL NORTH SYDNEYNorth Sydney New South Wales, Úc
Establish a rapport with guests during check in and check out Upsell during the walk- in and check in stage using sales skills and knowledge Handle guest complaints with a positive attitude and make sure they get prompt and satisfactory responses Work closely with other departments to ensure excellent customer service Undertake reservation and registration process in a proficient manner Prepare amenities for guests’ special occasions and VIP guests