Huynh Phuong Diem
phu***********@*****.com
02/04/1991
279/20 Huynh Van Banh, Phu Nhuan, HCM
Nữ
Vietnam field school -The University of DaNang- AustralianNational University - Champion to organize small tour around Danang for ANU students
Building up relationship with Leisure in Central of Vietnam such as Da Nang, Hue, Hoi An Visiting buildings, tower in Da Nang to build up relationship with company in order to expand Corporate segment Supporting Business development manager to pick up the new properties. Supporting Operation Manager about sales, market and how it work Building up Sales process in Central of Vietnam. Meeting with Central team ( India) to solve the problem which start-up company facing and finding the solution
Building up and maintaining existed account and developing new accounts Maintaining and building up top accounts as well as waking up sleeping account. Expanding Leisure Segment focus on Japanese, Chinese, Korean, Spanish, Australia and America Market. Bidding in GDS for international account and request group from web hotelplanner, HRS Contacting to some Chambers (Australia Chamber, Singapore Chamber...) to marketing our hotel as well as get business. Joining in Chambers’ party and Partners’ party to make relationship. Doing site inspection and contract to TAs, TOs... Taking care of Group and FAM trip Supporting Sales Manager in Corp, TA, OTA as well as Banquet Sales strategies. Taking care of Party which Norfolk organize such as Bookers Events, Dining with Chef, Thank you party. Getting the Target as Financial Department request. Counting bookers’ gift point. Attending international exhibition to build up relation and find new accounts and finding out how recently market is.
Maintaining existed account and developing new account. Developing and coordinating sales selling cycle Directing and overseeing the company function to identify and develop new customers for products and service. Promoting positive relation with partners. Doing Site Inspection for Corporate company, TAs, TOs. Having business trip in Hanoi, Hai Phong, Binh Duong, Dong Nai to make relationship and push up sleeping account. Solving problem if any complain or mistake happen Informing news or new product information and support clients Inspecting new product or new services and escort clients. Planning and coordinating public affair, and communication effort to include public relation and community outreach. Welcoming guests when they check in and say good bye and thank you when they check out Taking care of MICE Group as well as Banquet Group. Keeping and Following up TAs, TOs, Corp Contracts Establishing and implementing short and long goals. Working with Channel Manager ( Site Minder) to maximize bookings from Online. Support Online such as: close extra net, close room in Site minder, change rate, solve guests problem etc when OTA staff has annual leave Joining in OTA workshops to update their technonlogy as well as new program. Doing report to DOSM: Weekly report, Monthly report, Revenue Report, Occupancy report, Production report, Working-year plan… Organizing event such as Thank you party and opening Lounge to invite bookers and top account to make relationship.
Best employee of 2016
Best performance of 2015