Starovoitova Galina
Họ và tên:
Starovoitova Galina
Email:
083****@****.ru
Số điện thoại:
Ngày sinh
28/02/1983
Địa chỉ:
Russia Krasnoyarsk city
Giới tính:
Nữ
Tiêu đề hồ sơ: Sales Manager
Trình độ học vấn / chuyên môn :
manager
Đại họcRussian State University for the Humanities of Moscow
Russian State University for the Humanities of Moscow, Department of the State and Municipal Administration, specialty - manager. Diploma with honors. Graduation year - 2007. University of the Russian Academy of Education, Moscow, specialty - lawyer. The graduation year is 2013.
Kinh nghiệm làm việc:
Manager
ZAO «Siberian Safari club», 4-star resort hotelKrasnoyarsk
ZAO «Siberian Safari club», 4-star resort hotel, Manager Accompanying the activities of the restaurant and hotel complex; Organizing and ensuring the effective operation of all the services of the enterprise (writing standards and regulations, setting goals and monitoring performance); Work with contracts; Claim work; Conflict resolution Issues related to the rental, purchase of real estate, obtaining permits for reconstruction and construction, putting facilities into operation; Participation in industry organizations, promotions and exhibitions to represent the hotel; Conducting monitoring of the hotel services market and developing competitive advantages; Determination of sales strategy (promotions, creating a new product, expanding the segment of consumers of hotel and restaurant services); Promotion of the hotel complex in all areas, improving the image of the company; Participation in industry organizations, promotions and international exhibitions to present the hotel; Conduct presentations for potential customers.
Sales Manager
ZAO «Intourist»Krasnoyarsk
– ¬¬Work with tourists (in the office, on the Internet, by phone); – Attracting new customers, expanding customer base sale of travel vouchers (processing online applications, incoming calls); – Consultation, selection of travel services for specific customer requests and their sale; – Booking of air tickets, hotels, transfers, insurance and additional services; – Registration of accompanying documentation; – Interaction with tour operators and other partners, solving current issues and resolving conflict situations; – Search for special offers with the subsequent publication on the company's resources; – Leading a customer from the moment the call is made to his return from the trip; – Planning and implementation of effective sales and marketing strategies to achieve sales goals; – Monitoring and responding to market reviews to support relevant changes in the tourism business; – Participation in industry organizations, promotions and exhibitions to represent the tourist product.