Le Thi Thuy Dung
man*********@*****.com
09********
19/09/1989
27 Nguyen Lo Trach, Hai Chau, Da Nang
Nữ
Manage and maintain all hotel facilities including inspecting hotel public area and rooms for cleanliness and appearance. Observe and monitor employees performance to ensure the company rules and procedures are being followed. Resolve customer complaints and use information for total quality management. Provide information and respond to requests including tour & travel information and general inquiries. Plan and arrange VIP amenities, special treats to hotel guests on special occasions such as birthday, honeymoon, anniversary, Valentine’s Day, Full Moon Festival and Christmas Seasons.