Trang Nguyen
Họ và tên:
Trang Nguyen
Email:
nth************@*****.com
Số điện thoại:
Ngày sinh
04/12/1992
Địa chỉ:
Vung Tau
Giới tính:
Nữ
Tiêu đề hồ sơ: Guest Service Executive
Trình độ học vấn / chuyên môn :
Business Administration
Đại họcSunderland University
Degree: Second Class Honors (Second Division)
Kinh nghiệm làm việc:
Guest Service Executive
The Grand Ho Tram StripBà Rịa - Vũng Tàu, Việt Nam
- Be well versed with the depot facility and services to be able to provide directions and information to guests. Be an ambassador for the resort by being well informed of the property facility, services, events and local attractions and promote those to the guest, especially for the Casino. - Warmly greet the guest, assist with luggage, give directions in the depot facility, arrange for travel accommodations, and alert The Ho Tram Resort Casino property of any issues or requests that guest might have communicated. - Resolve and escalate all issues of concern that occur with the guest and ensure they are completely resolved.
Grand Service Agent
The Grand Ho Tram StripBà Rịa - Vũng Tàu, Việt Nam
- Provide excellent guest service in handling high call volume while being proficient in the computerized system. - Accurately take messages for internal and external guests when needed and ensure they get communicated accurately to the right party. - Receive and administer wake up calls in a warm and timely manner.- - Maintain education on all property facilities, events, staff updates, and hours of operation and be prepared to answer questions regarding these matters