Họ và tên:

Trần Thị Thu Thoa

Email:

tho********@*****.com

Số điện thoại:

09********

Ngày sinh

30/09/1993

Địa chỉ:

184 nguyễn xí, 26 wards, Binh Thanh

Giới tính:

Nữ

Tiêu đề hồ sơ: Nhân viên lễ tân
Trình độ học vấn / chuyên môn :
2011 - 2015
Công Tác xã hội (social work)
Đại học
Đại học Thủ Dầu Một

Kinh nghiệm làm việc:
10/2017 - 8/2019
Spa receptionist
Le meridien Saigon hotel
3C Ton Duc Thang, Ben Nghe wards, D1

- Handle income calls according hotel standards - Schedule services of spa - Check in guest for appointments - Promote & sell spa products/ service - Sell Gym membership - Making daily report to Manager & drop bill to Accounting - Effort to take care of guest at pool & spa. - Effective for deal with guest complaints

9/2015 - 3/2017
Receptionist
The Hangout hostel Asia
361 Phạm Ngũ Lão street, D1

- Answer income calls according to hotel standards - Handle booking via chanels as Agoda, Booking, Hostelworld... then arrange to system - Check in/ check out - Giving general information about the hostel - Responsible for making daily report to policeman - Making daily report to the Owner about business - Selling of hostel outlets as bar/restaurant/pubcrawl/tour - Effective to deal with guest problem & complaints - Support to guest during guest stay

Kỹ năng:
Computer
80%
Communicate
80%
Teamwork
100%
Giải thưởng:
4/2019
Staff of month (2 times)

Every month the hotel always have 1 staff of month- who did good of their job

Thông tin tham khảo:
Hoàng Thị Thu Tâm
Receptionist
Le meridien saigon hotel
[email protected]
+84 93 8300876
Hồ sơ đính kèm:
Mong muốn về công việc:
I’d like to get communicate with guest, learn more and more I prefer to work with dynamic inviroment