Họ và tên:

Nguyễn Thị Huỳnh Như

Email:

jij******@*****.com

Số điện thoại:

Ngày sinh

23/12/1992

Địa chỉ:

Hồ Chí Minh

Giới tính:

Nữ

Tiêu đề hồ sơ: Receptionist
Trình độ học vấn / chuyên môn :
2015 - 2019
International Hotel Management
Đại học
Stamford International University

Kinh nghiệm làm việc:
3/2019 - 9/2019
Receptionist
IBIS Saigon Airport Hotel
Ho Chi Minh City, Vietnam

Check-in and out via OPERA Cashiering and POS Receiving guest information or complain. Handle and report to Duty/Higher manager. Welcomes visitors by greeting them, in person or on the telephone. Organize incoming and outgoing mail. Coordinate meetings and appointments. Assist with organization of company functions and events. Prepare letters and documents. Provide suggestion to enhance their stay at the hotel Cooperate with other departments Prepare guest information/ welcome letter for VIPs guest Directs visitors by maintaining employee and department directories; giving instructions, issuing visitor badges. Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

3/2017 - 6/2017
GUEST SERVICE AGENT TRAINEE
Amara Hotel Bangkok
Bangkok, Thailand

Check-in and out via PMS Greet customers Provide suggestion to enhance their stay at the hotel Assist and take care of guest Cooperate with other departments Prepare guest information/ welcome letter for VIPs guest Assist for Club Lounge

Kỹ năng:
Tin học văn phòng
100%
Lắng nghe và xử lý tình huống
80%
Giải quyết phàn nàn
80%
upselling
100%
Giải thưởng:
Thông tin tham khảo:
Hồ sơ đính kèm:
Mong muốn về công việc: