Đặng Vũ Thị Mỹ Huyền
Họ và tên:
Đặng Vũ Thị Mỹ Huyền
Email:
176*************@********.com
Số điện thoại:
Ngày sinh
26/06/1996
Địa chỉ:
Ho Chi Minh City
Giới tính:
Nữ
Tiêu đề hồ sơ: Front Desk Agent
Trình độ học vấn / chuyên môn :
Hotel Management
Đại họcVatel International Business School - Hotel & Tourism Management
During academic years, I have learnt, practiced, and improved my professional skills in different departments in hotels. I had done 3 internships in five-star hotels in Vietnam, Malaysia, France.
Kinh nghiệm làm việc:
Receptionist Trainee
IBIS Hotels AlbiAlbi, French
• Process guest check-ins / outs following standards from 2 hotels IBIS & IBIS BUDGET • Deal with problems, complaints with supports from seniors • Answer telephone calls to make reservations, to receive and complete guests’ requests • Do daily reports and cash handling • Support F&B outlets and Housekeeping
Receptionist Trainee
IBIS Hotels AlbiAlbi, France
• Process guest check-ins / outs following standards from 2 hotels IBIS & IBIS BUDGET • Deal with problems, complaints with supports from seniors • Answer telephone calls to make reservations, to receive and complete guests’ requests • Do daily reports and cash handling • Support F&B outlets and Housekeeping
Guest Experience Planner Trainee
The Danna Langkawi Hotel & ResortMalaysia
• Accomplish check-in / out procedures, upselling tours and hotel services • Coordinate Guest Service Operations and ensure adherence to all standards • Respond telephone calls, guests’ requests and support other departments • Run daily reports
Guest Experience Planner Trainee
The Danna Langkawi Hotel & ResortLangkawi, Kedah, Malaysia
• Accomplish check-in / out procedures, upselling tours and hotel services • Coordinate Guest Service Operations and ensure adherence to all standards • Respond telephone calls, guests’ requests and support other departments • Run daily reports
Receptionist / Housekeeping Trainee
Hotel Equatorial Ho Chi Minh CityHo Chi Minh City, Vietnam
• Greet, farewell and provide service information to the guests • Support to do reports as needed and guest profiles • Follow the SOP in Housekeeping and verify vacant rooms before guests arrive
Waitress Trainee
JW Marriott Hotel HanoiHà Nội, Vietnam
• Set up tables and buffet lines according to layout and requests • Take guest’s orders and serve at tables with professional manner • Be trained about wine knowledge and to present to the guests
Casual Waitress
InterContinential Saigon HotelHo Chi Minh City, Vietnam
• Set up tables for event requirements • Serve foods and drinks in standards • Clear up after events and prepare for the next occasions