Tour Guide and Tour Sales

• Build the organization branding and run digital marketing to attract customers as much as possible • Proactively contact and negotiate with customers to persuade to book tours • Actively arrange or seek tour guides and transportations accessible for the tours and meet customer's demands in Hanoi and cooperate with drivers and suppliers to ensure smooth tour operation and overall service improvements • Contact and negotiate with another company to transfer inbound commuted tours that meet the customer's demands and in accordance with the organization's products • Deliver amazing customer experience through punctuality, personalized service, great commentaries and flexibility. • Directly play a leading role in guiding tourists in Hanoi while optimizing the tour quality and customized itinerary and accordingly adapt to any changes or unexpected travel problems • Deliver amazing customer experience through punctuality, personalized service, great commentaries and flexibility