Họ và tên:

Nguyen Thi Ngoc Le

Email:

len********@*****.com

Số điện thoại:

09********

Ngày sinh

03/09/1990

Địa chỉ:

602/45B Dien Bien Phu, ward 22, Binh Thanh, HCMC 70000 Vietnam

Giới tính:

Nữ

Tiêu đề hồ sơ: Front Office / FO / Guest relation
Trình độ học vấn / chuyên môn :
2008 - 2011
Vietnamese
Cao đẳng
Hung Yen institute of Technology

Kinh nghiệm làm việc:
9/2018 - 7/2019
Assistant Sales Manager
NCL (Asia) Company Limited
Ho Chi Minh City, Vietnam

I work as an assistant to my Sales Manager. My daily work tasks are supporting my manager to connect to our clients, colleagues and subordinates... I sell cleaning chemicals and equipments. I look for the new customer, connect and create the relationships with them, maintain and support what the customers needs and offer the solution plus closing the sales. I help my manager to lead the team, assist them to archive our target and help them to solve their issues. However, I'm looking for an opportunity to return back to the hospitality line as I feel belong.

1/2016 - 8/2018
Guest Service Agent
Sheraton Saigon Hotel & Towers
Ho Chi Minh City, Vietnam

- Working at the Front Desk according the Sheraton standards and instructions of management team. - Checking in/ welcome, checking out/farewell, make recommendations, advice and sell room with the other related services ( transportation, dining reservation, tours...) - Being accommodate & responsible to all requests and needs from customers with the courteous, friendly attitude, safe and efficient manner. - Dealing will all guest requests, taking own personal responsibility to ensure guest satisfaction. - Following the hotel's policies and procedures, ensuring that the highest level of services is maintained.

Kỹ năng:
Giải thưởng:
5/2015
Employee of the month

Employee of the month Moevenpick Hotel Saigon ( Eastin Grand Hotel SG)

Thông tin tham khảo:
Nguyen Thuy Chi
Guest Service Agent
Sheraton Saigon Hotel & Towers
[email protected]
0909918654
Alfred Hor Khee Long
Guest Service Agent
NCL (Asia) Company Limited
[email protected]
0901376361
Hồ sơ đính kèm:
Mong muốn về công việc:
I’m looking for an international environment job which can helps me to enhance myself day by day about knowledge and skills. Enjoy working with friendly, helpful colleagues to support each other for success and joy. My expected working location is HANOI city, Vietnam.