Họ và tên:

Pham Danh Nhan

Email:

dan**********@*******.au

Số điện thoại:

03********

Ngày sinh

30/09/1992

Địa chỉ:

127/48B Ly Nam De, quan 11

Giới tính:

Nam

Tiêu đề hồ sơ: Receptionist
Trình độ học vấn / chuyên môn :
2016 - 2018
Quản trị Khách Sạn
Thạc sĩ
Blue Mountains International Hotel Management School

2012 - 2015
Quản trị Khách Sạn
Đại học
Vatel Hospitality School

Kinh nghiệm làm việc:
8/2018 - 3/2019
Receptionist and Night Audit
Adina Apartment Hotel Melbourne
Melbourne VIC, Australia

• Checked in and Checked out room • Collected guest payment and billing information • Handles guest complains • Upsold packages • Coordinated with housekeeping and bell service • Porter – assitent duty manager at night shift. • Confirm reservations and make booking. • Greet arriving guests • In-house guest safety and security • Property security • Taking guest enquiries • Guest relations • Reservations • Administration • Some data entry work • Ensuring all departments are ready and prepared for the next day

9/2016 - 8/2018
Assistant Manager - Guest Service Agent
PULLMAN HOTEL SYDNEY
Úc

• Welcome guest including check in and check out • Managed team at the night time as Night Auditor Manager • Received call for reservations • Handled guest complains • Do paper work at the end of the day (revenue paper work, check reservations paper work) • Day to day management teams • Assisting Manager and General Manager for improve and develop the business

Kỹ năng:
Tin học văn phòng
60%
Teamwork
60%
Giao tiếp
60%
Kỹ năng nghiệp vụ.
60%
Giải thưởng:
Thông tin tham khảo:
Hồ sơ đính kèm:
Mong muốn về công việc: