Vòng Minh Thùy
242*************@********.com
09********
01/02/1997
Chung cư Phú Mỹ, Đường số 3, P. Phú Mỹ, Q.7, TP.HCM
Nữ
Full-time employee. I took responsibility for receiving phone calls from outside and coordinating the internal calls. Moreover, I needed to ensure that all received calls are answered quickly and that a prompt follow up is done correctly.
Full-time employee. I’ve learned how to do the check-in and check-out process with OPERA Systems, accommodate guest requests, communicating with hotel staff on the status of guest rooms, up selling guest rooms and handling cash payments.
As travel consultant, I was in charge of selling various kinds of tours such as ecotours, cultural tours, exploration tours, airfares, dinner cruises and hotel bookings to many tourists. I also advised foreign people which famous places in Ho Chi Minh City to visit and where to try Vietnamese cuisine.
In my time at Lina's Food and Company, I was partly responsible for stabilising the coffee shop's situation (it was opened on April 15th, 2016). Moreover, I had various daily tasks which included controlling revenue and payment, writing a monthly report for the owners, Human Resource Management, creating some programs to improve our public relations such as acoustic night, English club, member cards, etc.
I was elected Employee of the Month for September 2018 at Holiday Inn Miami Beach Oceanfront