Eddie W M Lim
edd*******@*******.com
11/11/1965
Hanoi , Vietnam
Nam
This comprehensive programe help me to focuses on developing a strong fundamental understanding in the key areas of hospitality operations and management. i have to acquire a thorough appreciation of hospitality management within the lodging industry, as well as gain operational and strategic management skills required for hotel, tourism and restaurant management.
As a global law firm from China, Yingke aims to serve the world with “one-stop” legal and commercial services. Yingke Law Firm, a leading law firm in China, was established in 2001 with our headquarters in Beijing. Today, our global network has reached 53 states and 113 international cities, forming a relatively full-fledged global legal service system – located in key financial, business and regulatory centers in Asia, Europe, South America and North America. Being the largest direct-invested law firm in Asia Pacific, we have more than 8000 lawyers and legal professionals forming a global service platform to serve the business and legal needs of our clients worldwide. Yingke has continuously geared our principles to prioritizing our clients’ needs and valuing the commitment of excellence to both the legal services and commercial matters in all offices. We believe that establishing and nurturing long-term client relationships will be the key to our success in becoming a true global law firm. FULL SERVICE WITH INDUSTRY FOCUS Our attorneys across the globe practising in all areas of law from corporate to M&A and business law, from intellectual property, complex litigation, tax, FDI to regulatory and government affairs make Yingke to be one of the leading law firms of China and the world. Yet we are especially strong in the key industry sectors: banking and finance, energy, technology and innovation, healthcare, real estate and property services and life sciences. We assist a wide variety of Chinese clients with their international needs and foreign clients with issues and complexities arising from conducting business in CAMBODIA. FULL SERVICE AS PROPERTY MANAGEMENT ADVISORY The Property Management Advisory service is mostly tenant relations management as well as establishment and improvement of the marketing strategy. This service does not cover the operational works such as cleaning, security and technical support. The service foresees a cooperation with the headquarter management team and with the PR agencies, aiming the realization of targets put by the retailers and investors, designated before planning and leasing, by the way of directing the customer interest in order to convert it into a sales figure. .
What makes you qualified to be the person in charge of the financial direction and health of my hotel? As the GM, my job is to lead all aspects of the hotel. The finances are what I consider to be one of the three pillars of our business. The guests, the colleagues, and the money are all that I come to work to manage every day. As the GM what is the most important thing you will do to ensure the hotel is a financial success? As the GM, my job is ultimately to ensure each department in the hotel has their financial plan. I am also responsible to ensure the plan is executed on a consistent basis with a high level of success. - To constantly review and adapt to the specific features and requirements of our target market segments: corporate guests, business guests, accompanied by their families, or individual guests - To apply a personalized approach to the marketing environment particulars development and updating of the strategy for communication with our competitors, partners and the sectors which constitute our target markets on both national and international level. I am currently focusing on the Asean and Europe mainly. - To develop and enhance our hotel structure, paying attention to each type of services offered business, accommodation, food and beverage, entertainment, sport, recreation, wellness, etc - To ensure invariable high standards of the hotel facilities in compliance with out category, the modern trends in the hospitality industry and the related sectors. - To contribute in all times to our hotel teams zest for personal development, training and high motivation. - To revise regularly our goals, their integrity, the actual results achieved and to update these in accordance with the changing environment. - Oversee the management & operations of the hotel - Achieve budgeted Occupancy and Average Room Rate ( ADR ) levels through revenue management activities - Preparation & implementation of hotel business plans to Market the property - Develop and implement the hotel business sales & promotion plans (increase overall occupancy, turnover & EBIT 7.5+%) over the past 7 months until sales of property - Identify opportunities for incremental business & negotiate to secure reservations - Financial Management setting budget targets, revenue, expenditure & productivity - Staff development & debtor management M2 Hospitality Consultants possess a comprehensive breadth of experience in all areas of hospitality management operations and provide practical, actionable, and cost-effective strategies and solutions. With a wide variety of disciplines represented, our professionals are able to analyze and offer recommendations to enhance operational performance and guest enjoyment. Whether standard operating procedures need review and restatement, hiring procedures and practices could use assessment and revision, corporate culture needs a third-party advisor to improve the operations delivery of services, M2 Consultants bring practical operations management solutions to improve performance. M2s financial advisors provide accounting review and cost control strategies, engineers and facilities experts deliver an analysis of property and equipment condition and offer solutions that improve the guest experience or energy efficiency. M2 Sales and marketing specialists will assist with pricing and revenue strategies, evaluate market performance, train and develop sales personnel, and provide task force assistance. Management of brand transition can often be disruptive to an operation, but M2 Consultants have been in your shoes and can help to make the process seamless for your guests and staff and at the same time meet brand expectations.
What makes you qualified to be the person in charge of the financial direction and health of my hotel? As the GM, my job is to lead all aspects of the hotel. The finances are what I consider to be one of the three pillars of our business. The guests, the colleagues, and the money are all that I come to work to manage every day. As the GM what is the most important thing you will do to ensure the hotel is a financial success? As the GM, my job is ultimately to ensure each department in the hotel has their financial plan. I am also responsible to ensure the plan is executed on a consistent basis with a high level of success. - To constantly review and adapt to the specific features and requirements of our target market segments: corporate guests, business guests, accompanied by their families, or individual guests - To apply a personalized approach to the marketing environment particulars development and updating of the strategy for communication with our competitors, partners and the sectors which constitute our target markets on both national and international level. I am currently focusing on the Asean and Europe mainly. - To develop and enhance our hotel structure, paying attention to each type of services offered business, accommodation, food and beverage, entertainment, sport, recreation, wellness, etc - To ensure invariable high standards of the hotel facilities in compliance with out category, the modern trends in the hospitality industry and the related sectors. - To contribute in all times to our hotel teams zest for personal development, training and high motivation. - To revise regularly our goals, their integrity, the actual results achieved and to update these in accordance with the changing environment. - Oversee the management & operations of the hotel - Achieve budgeted Occupancy and Average Room Rate ( ADR ) levels through revenue management activities - Preparation & implementation of hotel business plans to Market the property - Develop and implement the hotel business sales & promotion plans (increase overall occupancy, turnover & EBIT 7.5+%) over the past 7 months until sales of property - Identify opportunities for incremental business & negotiate to secure reservations - Financial Management setting budget targets, revenue, expenditure & productivity - Staff development & debtor management
M2 Hospitality Consultants possess a comprehensive breadth of experience in all areas of hospitality management operations and provide practical, actionable, and cost-effective strategies and solutions. With a wide variety of disciplines represented, our professionals are able to analyze and offer recommendations to enhance operational performance and guest enjoyment. Whether standard operating procedures need review and restatement, hiring procedures and practices could use assessment and revision, corporate culture needs a third-party advisor to improve the operations delivery of services, M2 Consultants bring practical operations management solutions to improve performance. M2s financial advisors provide accounting review and cost control strategies, engineers and facilities experts deliver an analysis of property and equipment condition and offer solutions that improve the guest experience or energy efficiency. M2 Sales and marketing specialists will assist with pricing and revenue strategies, evaluate market performance, train and develop sales personnel, and provide task force assistance. Management of brand transition can often be disruptive to an operation, but M2 Consultants have been in your shoes and can help to make the process seamless for your guests and staff and at the same time meet brand expectations.
Mission - Representing the hotel in the market-place and develop relationships with key accounts. - Analysing statistical information and drawing conclusions from it. - Developing and implementing staff training programs. - Ensuring the accurate and timely submission of payroll data to the corporate office. - Continuously developing the hotels brand. - Attending tourism trade fairs and exhibitions. - Providing the hotel owners with regular reports on the hotels operating objectives and fiscal performance. - Aggressively managing all the independent revenue and expense areas to ensure profitability. - Conduct disciplinary actions against staff, including terminations. - Accurately forecasting revenues/expenses. - Using hotel resources to maximize guests satisfaction & optimize revenues. Hotel Management - Driving and tracking the Hotels Reservations up selling program. - Responding quickly to any changing market conditions. - Creating s positive working environment for hotel staff. - Taking prompt, decisive and corrective action to rectify and hotel or staff short comings. - Achieving guest satisfaction goals. - Creating a cross-trained and motivated employee workforce capable of meeting the highest standards. - Financially astute with the ability to control budgets stocks and P&L. - Making sure all hotel fixtures and fitting are in a safe condition to be used. Professional - Aptitude in financial management, financial reports and analysis. - Ability to spot issues and opportunities before others. - Extensive knowledge of cask ales, wines and freshly prepared food. - Challenging the status quo. - Active team member with self-drive and motivation. - Possessing knowledge of all relevant software & hotel management IT systems. Personal - Acting with the highest ethical standards, and always treating others fairly & with respect. - A creative & innovative thinker. - Having a practical approach to problem solving. - Willing to be accountable, liable, & answerable for actions & decisions. - A hands on manager able to lead by example. Hotel Management skills - Comprehensive knowledgeable of all standard hotel legal and contractual agreements. - In depth operating knowledge of all hotel operations and procedures. - Attracting, developing and retaining talent hospitality staff to build high performing team - Having the ability to present at board level and the gravitas to lead a large team.
Mission - Representing the hotel in the market place ant develop relationships with key accounts. - Analysing statistical information and drawing conclusions from it. - Developing and implementing staff training programs. - Ensuring the accurate and timely submission of payroll data to the corporate office. - Continuously developing the hotels brand. - Attending tourism trade fairs and exhibitions. - Providing the hotel owners with regular reports on the hotels operating objectives and fiscal performance. - Aggressively managing all the independent revenue and expense areas to ensure profitability. - Conduct disciplinary actions against staff, including terminations. - Accurately forecasting revenues/expenses. - Using hotel resources to maximize guests satisfaction & optimize revenues. Hotel Management - Driving and tracking the Hotels Reservations up selling program. - Responding quickly to any changing market conditions. - Creating s positive working environment for hotel staff. - Taking prompt, decisive and corrective action to rectify and hotel or staff short comings. - Achieving guest satisfaction goals. - Creating a cross-trained and motivated employee workforce capable of meeting the highest standards. - Financially astute with the ability to control budgets stocks and P&L. - Making sure all hotel fixtures and fitting are in a safe condition to be used. Professional - Aptitude in financial management, financial reports and analysis. - Ability to spot issues and opportunities before others. - Extensive knowledge of cask ales, wines and freshly prepared food. - Challenging the status quo. - Active team member with self-drive and motivation. - Possessing knowledge of all relevant software & hotel management IT systems. Personal - Acting with the highest ethical standards, and always treating others fairly & with respect. - A creative & innovative thinker. - Having a practical approach to problem solving. - Willing to be accountable, liable, & answerable for actions & decisions. - A hands on manager able to lead by example. Hotel Management skills - Comprehensive knowledgeable of all standard hotel legal and contractual agreements. - In depth operating knowledge of all hotel operations and procedures. - Attracting, developing and retaining talent hospitality staff to build high performing team - Having the ability to present at board level and the gravitas to lead a large team.
What makes you qualified to be the person in charge of the financial direction and health of my hotel? As the GM, my job is to lead all aspects of the hotel. The finances are what I consider to be one of the three pillars of our business. The guests, the colleagues, and the money are all that I come to work to manage every day. As the GM what is the most important thing you will do to ensure the hotel is a financial success? As the GM, my job is ultimately to ensure each department in the hotel has their financial plan. I am also responsible to ensure the plan is executed on a consistent basis with a high level of success. - To constantly review and adapt to the specific features and requirements of our target market segments: corporate guests, business guests, accompanied by their families, or individual guests - To apply a personalized approach to the marketing environment particulars development and updating of the strategy for communication with our competitors, partners and the sectors which constitute our target markets on both national and international level. I am currently focusing on the Asean and Europe mainly. - To develop and enhance our hotel structure, paying attention to each type of services offered business, accommodation, food and beverage, entertainment, sport, recreation, wellness, etc - To ensure invariable high standards of the hotel facilities in compliance with out category, the modern trends in the hospitality industry and the related sectors. - To contribute in all times to our hotel teams zest for personal development, training and high motivation. - To revise regularly our goals, their integrity, the actual results achieved and to update these in accordance with the changing environment. - Oversee the management & operations of the hotel
Amazing Sapa was selected as Best Choice Hotel Year 2017