Họ và tên:

Nguyễn Minh Nghĩa

Email:

lio********@*****.com

Số điện thoại:

Ngày sinh

08/06/1991

Địa chỉ:

57 Hà Thanh, Vạn Thắng, Nha Trang

Giới tính:

Nam

Tiêu đề hồ sơ: Assistant Restaurant Manager
Trình độ học vấn / chuyên môn :
2009 - 2011
Quản trị Kinh doanh nhà hàng khách sạn
Trung cấp
Đại học Tôn Đức Thắng

Nhà Hàng- khách sạn

Kinh nghiệm làm việc:
11/2017 -
Restaurant Supervisor
THE ANAM RESORT
nha trang

- Ensure basic standard operating procedures for all outlets are in place and are in compliance - Ensuring that all steps of services as outlines in training materials are being followed on a daily basis. - Utilize computer to accurately charge customers, create forecast and revenue reports and write correspondence. Input and retrieve data and change computer procedures using complex series of keypunches to program system. - Ensure that all standards and hotel cash handling procedures are met. - Solicit feedback from guests concerning the service and food & beverage offerings in all outlets. - Assist the Restaurant Manager in planning and setting up special events / Banquet (e.g. Beer, wine and spirit dinners, Mother’s Day, Easter, Father’s Day, Thanksgiving, Christmas, Graduation, New Years, Holiday Events, etc.)

2/2016 - 11/2017
Restaurant Supervisor
Mia resort
Nha trang

- Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests interactions. - Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift. - Communicate effectively, both verbally and in writing, to provide clear direction to the staff. - Observe performance and encourage improvement where necessary. - Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. - Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.

1/2012 - 3/2014
Captain
Sheraton Nha Trang Hotel & Spa
Nha Trang, Khánh Hòa, Việt Nam

- Work as: cashier, host, bartender and waiter in restaurant. - Make daily report. - Order beverage and fruits for next day. - Set up and serve for the event in hotel.

3/2010 - 2/2011
Waiter
Michelia Hotel Nha Trang
Nha Tràn

- Set up and serve for wedding, meeting event.

Kỹ năng:
Quản lý giám sát
100%
Giải thưởng:
Thông tin tham khảo:
Vũ Thị Hương Giang
Waiter
The Anam resort
[email protected]
0905675088
Hồ sơ đính kèm:
Mong muốn về công việc:
Assistant Restaurant Manager