Nguyễn Lê Tuấn Sơn
min**************@*****.com
15/01/1983
214/19 Pham Ngu Lao , Dist 1 , HCMC
Nam
1. Periodically coordinate with relevant departments to make annual business plans, quarterly for the hotel. 2. Directly responsible for business strategy, marketing, budget management, revenue - profit of the hotel. 3. Manage and supervise the operation of departments, departments in the hotel - ensure efficiency, maintain the best quality services to maximize profits. 4. Survey and analyze market trends, customer needs and regularly monitor the business situation of the hotel to actively change the policy timely. 5. Handling complaints, complaints of guests, problems arising in the hotel that lower level staff can not resolve. 6. Establish a friendly working environment, ensuring the benefits for all hotel staff. 7. Lead the planning, monitor equipment procurement, hotel renovation. 8. Directly report the work, make periodic financial reports to hotel owners.
In charge for whole group of A&Em hotels and service team with 40 colleagues . I have increased the revenue per occupied room night by adjusting the promotional calendar. In charge of all special event, I organized unique experiences in unique location for top clients such as private parties or pool parties , gala dinner.