Son Nguyen
Họ và tên:
Son Nguyen
Email:
st.**********@*******.com
Số điện thoại:
Ngày sinh
22/10/1984
Địa chỉ:
1a Đường số 53, Khu định cư Tân Quy Đông, Tân Phong, District 7, Ho Chi Minh City, Vietnam
Giới tính:
Nam
Tiêu đề hồ sơ: Executive Housekeeper / Room Division Manager
Trình độ học vấn / chuyên môn :
Business Management, Hospitality and Tourism
Đại họcVictoria University, Melbourne, Australia
Bachelor's degree in Business Management, Hospitality, Business Management, Hospitality, and Tourism.
Business Management, Hospitality and Tourism
Cao đẳngWilliam Angliss Institute of TAFE
Advance Diploma in Business Management, Hospitality, and Tourism.
Kinh nghiệm làm việc:
Executive Housekeeper
Movenpick Resort Cam Ranh, Khánh HòaCam Ranh
• I have got the opportunity to work in this fantastic 500 rooms Movenpick Resort Cam Ranh and contributed to a successful grand opening of the resort in early December 2019. • I have handled Pre-opening procurement management tasks, covering and ensuring the 4 main aspects are always in top considerations: 1. People, 2. Product, 3. Process and 4. Profitability.
Assistant Executive Housekeeper
The Langham, MelbourneMelbourne VIC, Australia
388 rooms city hotel, managing the followings: • Successfully executed the Laundry Project, all Rooms, F&B and Recreation Linens including colleagues Uniform with 3rd party laundry service and established a small laundry for the guest in-house with proper adjustment of manning, equipment, par stock, and other related laundry operations. • Was able to decrease the department turn over by 25% vs. the previous year after joining the team. • Achieved departmental labor costs to always be 5 - 10% lower than the budget target. • Lead the team to contribute the hotel to win the No.1 Best City Hotel in Australia & New Zealand at the @travelandleisure World’s Best Awards 2016. • Played a key role in implementing and developing new procedures for daily operations to maximize efficiency and minimize wastage. • Contributed to achieved Colleagues' Satisfaction score at 85% in 2018, a 15% increase from the previous year.
Housekeeping Shift Leader
Sofitel Melbourne On CollinsMelbourne VIC, Australia
• Organize and manage the Housekeeping Department's daily activities. • Communicate and coordinate any Housekeeping related. • Monitor colleague’s productivity to ensure labor cost wastage is kept to the minimum. • Generate daily reports to the Housekeeping Manager. • Handle and resolve any guest complaints associated with Housekeeping. • Employee performance appraisals.
Guest Service Agent
Sofitel Melbourne On CollinsMelbourne VIC, Australia
Customer service role responsible for the smooth operation of the hotel reception, including cash handling procedures, accommodation yield management and actively upselling.
Room Attendant
Sofitel Melbourne On CollinsMelbourne VIC, Australia
• Perform routine duties in cleaning and servicing of guest rooms using time management skills as well as following appropriate cleaning procedures and techniques. • Ensure guest rooms are in excellent conditions, standards are complied with.
Kỹ năng:
Giải thưởng:
Finalist in Tourism Accommodation Australia Victoria Awards 2015 - Victoria State - Australia
Housekeeper Of The Year category
Finalist in Hotel Management Awards 2015 - Victoria State - Australia
In Housekeeper Of The Year category
Thông tin tham khảo:
Room Attendant
Movenpick Resort Cam Ranh, Khánh Hòa[email protected]
+84 96 669 39 88
Room Attendant
Movenpick Resort Cam Ranh, Khánh Hòa[email protected]
+84 98 141 66 41