Cao Cường
cao***********@*****.com
22/12/1984
Khu đô thị Đặng Xá, Gia Lâm, Hà Nội
Nam
• Attend customers to make sure that every single of them are happy with our food and Service. • Have a meeting with supervisors of each department (service, kitchen, and pizza) to understand the situation of the entire restaurant and progress of monthly goals • Manage all the restaurant staffs and make sure that their work quality is at Pizza 4P’s standard • Train supervisors of each department and maximize the performance of each team • Fully understand the training protocols and systems of Pizza 4P’s and suggest ideas to improve it. • Be always aware of the labor, food, and other cost of the restaurant and make sure that total cost is lower than the target • Come up with ideas and implement them to meet the total target cost • Manage the daily sales and input all the necessary numbers on a pre-determined sheet • Analyze the sales and come up with ideas to increase the sales and then implement those ideas into daily restaurant operation. • Consult with staffs and support creating the Great Place to Work
• Lead and manage the teams and operations of 4 outlets • Train and develop F&B skills, service standards and best practice based on company standards Manage quarterly budgets • Meet quarterly revenue, cost, efficiency targets and KPI’s • Carry out daily inventory store management reports • Ensure all Company SOP’s are adhered to • Ensure high standards of Food Safety & Hygiene and Health & Safety regulations are maintained Deliver exceptional service standards • Ensure efficient operational due-diligence • Develop the restaurant client base to grow the brand • Analyze outlet reports and send to Area Manager