Lê Thành Tín
tha********@*****.com
09********
06/06/1991
Thanh Khê, Đà Nẵng
Nam
+ Supervise daily Airport Operation work smoothly. + Arrange fairly monthly/ weekly roster for team member and deliver on-boarding training for newcomers. + Appreciate team member performance role and support them if they are in a trouble + Build and maintain a good relationship with airlines personnel, immigration and custom officers. + Well handle in guest problem and report to my line manager and Resort Duty Manager.
+ My key responsibility is picking guest up & bid farwell guest, assist them with luggage, help them to flight check-in and serve them at Airport Lounge. + I made conversation with guest about topics regarding to local attractions & hopitality. + I recommended guest popular cites and views + I offered to guests Resort Services & Benefits when they reached to Danang Airport as well as InterContinental Danang Sun Peninsula Resort.