Trần Thị Minh Trang
Họ và tên:
Trần Thị Minh Trang
Email:
Min**************@*****.com
Số điện thoại:
09********
Ngày sinh
04/09/1993
Địa chỉ:
Thị trấn Dương Đông, Phú Quốc
Giới tính:
Nữ
Tiêu đề hồ sơ: Reservation - Sale - Reception
Trình độ học vấn / chuyên môn :
Management of Tourism and Traveling
Đại họcHOA SEN UNIVERSITY
Kinh nghiệm làm việc:
Team leader Reservation & Sale Executive
Lahana resort Phu QuocKien Giang, Vietnam
Main responsibilities: - Reservation bookings: Receiving, handling, confirm bookings. - Handle travel agent, Online Travel Agent, Direct bookings. - PMS system: creating, updating, adjusting, cancelling bookings. - Payment: Follow up payment from OTAs, TAs, Direct guests. - Leasing proposal for Travel Agency on new season. - Showing resort for Agent or Guest to site inspection. - Training new comer. - Perform other tasks assigned by Sale Manager. - Report to Sale Manager weekly.
Receptionist - VIP Service Host
THE GRAND HO TRAM STRIPVũng Tàu, Bà Rịa - Vũng Tàu, Việt Nam
- Process guest arrivals and departures including all necessary payments. - Monitor VIP guest reservations, casino bookings and extra inquiries, including coordinating current and future travel arrangements. - Be familiar with hotel maintaining system, room assignment and processing hotel documents. - Handle special requests from VIP guests; ensure the guests access all hotel services in priority. - Directly coaching new staffs and trainees.
Tour operator
PETRO HOTEL CO.,LTDVũng Tàu, Bà Rịa - Vũng Tàu, Việt Nam
- Operate tour program in domestic market: design tour program in Vietnam, cost estimate, setting services, handover to tour-guide after that final account. - Assistant in tour outbound program, be tour-leader to Hong Kong. - Take responsibility to Golf Event. - Assistant in MICE tour. - Be in charge of selling airline ticket.