Hotel Manager

• ADR USD 60/room/night during low season and USD 80/room/night during high season • Average Monthly Occupancy 80% • Average Review Rating 8.5/10 and/or 4.5/5

Hotel Manager

- Pre-opening experiences in sales, marketing, PR and basic operations - Responsible for the overall management of the operation of the hotel. - Fully responsible for all aspects of all departments. - Control goods (Amenities, minibar items), foods in and out - Weekly report (revenue, marketing plan ...) to GM & Director - Inspecting all departments for SOP implementation. - Be on available on call 24 hours a day to resolve any urgent problems on emergencies. - Recruiting, training and supervising staff - Managing budgets maintaining statistical and financial records - Planning maintenance work, events and room bookings - Handling customer complaints and queries - Promoting and marketing the business - Ensuring compliance with health and safety legislation and licensing laws. - Any other duties assigned by GM & Director

F&B Leader

- All set up of tables, putting in place for bars and Bar pantries and Restaurants, dishout - Picking up and delivering food and beverage items as directed by the Head Steward. responsible for the station in the restaurant during all service periods - Delivering food and beverage product skillfully with care and professionalism to guest on a. consistent and continual basis - Assisting the Head steward in maintaining the tables and all items needed for complete guest satisfaction. - Smiling and positive presentation while interacting with guests during, after and between. service hours - Following all sanitation standards - Perfoming "Side Jobs" in accordance with the department manual and following any direction given by supervisors or managers

F&B Attendant

Sales Executive - FO Manager

- Responsible for the Front Desk day to day operation and delegate task for the efficient and. smooth running of the Front Desk - Supervise the Front Desk personnel to ensure optimum occupancy and average room rate to ensure maximum revenue by up selling skill - Ensure that standard operating procedures for check in check out and room change properly implemented by the entire Front Desk team - Frequently inspect cleanliness and orderliness of the Front Desk and regularly check the availability of stationery required by the Front Desk - Ensure that guests depart from the hotel with a positive impression from the Front Desk - Always keeps high standard of behaviour and appearance - Attends to guest complaint, inquiries and request when necessary referring them to GM - Be familiar with all Accounting Standards and Procedures pertaining to room’s revenue and advise staff concerned to adhere to the in daily operations - Set up a regular staff meeting at least twice a month. Purpose to ensure a high level of communication and understanding exists within a team - Attend all briefings conducted by the General Manager & Owner - To keep monitoring of Room blocking for the arrival and liaise with Housekeeping Department to make sure the Room Ready upon guest arrival - Responsible for Front Desk Staff Monthly Schedule - Follow up pending Bill to meet the completion within frame time set up - To check the result of Front Desk Assistant shift audit before submit to Accounting Department by ensuring that all - To be familiar with Front Office Policies and Procedures, Job Description and Employee Handbook