Họ và tên:

Nguyen Minh Duc

Email:

300*************@********.com

Số điện thoại:

Ngày sinh

23/11/1989

Địa chỉ:

Thái Thị Nhạn, Tân Bình, HCM

Giới tính:

Nam

Tiêu đề hồ sơ: F&B Manager, Customer Service Manager
Trình độ học vấn / chuyên môn :
2016 - 2017
Master of Business Administration (M.B.A.)
Thạc sĩ
UBIS Geneva - University of Business and International Studies

2014 - 2016
Hotel Management
Khác
Tourist School Salzburg

2010 - 2013
Bachelor's degree
Đại học
Vatel Nimes International Business School Hotel & Tourism Management, France

Kinh nghiệm làm việc:
7/2019 -
Lecture
HIU Hong Bang International University
Ho Chi Minh City, Hồ Chí Minh, Việt Nam

Hiện tại tôi có tham gia thỉnh giảng tại trường Đại học Quốc tế Hồng Bàng với một số bộ môn: - F&B Management - Banquet Management

6/2013 - 1/2013
Assistant F&B Director
Hotel Mecure Pont D’Avignon, Avignon, France
Avignon, Pháp

Responsible for all areas of the food & beverage operations. • Ensure kitchen, restaurant, and bar operations are opened and closed according to policy. • Responsible for food hygiene, and health and safety issues. • Responsible to assist in menu planning, development and meal special. • Other duties as assigned by the Food & Beverage Manager.

6/2013 -
Deputy F&B Director
Hotel Majestic Saigon
Ho Chi Minh City, Hồ Chí Minh, Việt Nam

Manage and plan short-term and long-term operation strategies for both front and back of house of Food & Beverage Department • Responsible for budget and marketing planning in cooperation with F&B Director • Responsible for hiring & training employees for F&B Department • In charge of employees’ performance management and salary reviews • Resolve the customer complaints as appropriate to maintain a high level of customer satisfaction and quality. • Maintain Majestic standards of service and ensure their implementation. • Oversee all the training activities of the Food & Beverage department. • Carry out daily inspection for all F&B outlets to ensure that all operation policies & procedure, standards of quality and service are adhered to. • Assist with menu planning and pricing. • Participate and provide input towards F&B Marketing activities. • In charge of the VIP team to host important events, e.g. Gala Dinner for Prime Minister of Russian, Prince of Norway, President of Vietnam.

Kỹ năng:
Kỹ năng bán hàng, phục vụ khách hàng
100%
Quản lý
80%
Training and Development
80%
Fine Dinning
80%
Customer Service
100%
Training & Coaching
80%
Giải thưởng:
Thông tin tham khảo:
Hồ sơ đính kèm:
Mong muốn về công việc: