Nguyễn Hoàng Vũ
Họ và tên:
Nguyễn Hoàng Vũ
Email:
ngu**************@*****.com
Số điện thoại:
Ngày sinh
21/05/1993
Địa chỉ:
6 Đặng Văn Ngữ, Đống Đa, Hà Nội
Giới tính:
Nam
Tiêu đề hồ sơ: Receptionist Supervisor
Trình độ học vấn / chuyên môn :
Kinh nghiệm làm việc:
Travel Desk Executive
Victoria Sapa Resorts & Spatt. Sa Pa, Sa Pa, Lào Cai, Việt Nam
- Design and create travel itineraries for customers according to their needs. - Inform customers of essential travel information, such as travel times, passport/visa requirements, health and insurance requirements, check-in arrangements and baggage allowance. - Arrange tour guide and transportation for any excursions. - Carry out any additional responsibilities assigned by the management from time to time.
Receptionist
VICTORIA SAPA RESORT & SPASapa, Lào Cai
- Welcome and check the guests out; make sure they were comfortable and looked after. - Respond to telephone and in-person inquiries regarding reservations, hotel information and guestconcerns. - Use suggestive selling techniques to sell room nights, increase occupancy and revenue. - Maintain the high presentation standard of the reception area. - Create a new way to make receptionist daily works more efficient, save time and have better communication with other departments. - Train new staffs and build an online resource for training.
Online marketing staff
VNCOM VIETNAM INFORMATION TECHNOLOGY AND COMMUNICATION JSCHà Nội, Việt Nam
- Write and upload product advertising post via Facebook, Forum... - Introduce, consult products and answer customers' queries via phone and email. - Prepare and run online marketing campain with Google Adwords, Facebook Adwords. - Maintain and enhance the rank of the company's website on search engine such as Google.
Kỹ năng:
Giải thưởng:
Innovative Idea Adward
Adward for creating a better way to process receptionist daily works on Oct 2018
Employee of the month
Adward for outstanding performance on Feb 2018