Kita Nguyen
kit**********@*****.com
25/04/1995
Quận 1, TPHCM
Nữ
- Creating the operation procedure for the restaurant. - Hiring, training and orienting new staff at a high standard. - Supervising all activities to ensure the restaurant run smoothly and staff follow the procedure. - Concentrating to customer service and resolving problems to satisfied customers.
- Pre-opening preparations. Recruiting staff, setting up barista station, purchasing, other managerial duties. - Preparing policies and procedures for a smooth operation. - This gave me all-rounded experience.
_ Training staff about menu, regulations, serving process, quality & hygiene policy. _ Supporting the manager in sales analysis, menu costing. _ Controlling hygiene levels of the restaurant at all times. _ Creating weekly inventory reports and placing orders when necessary. _ Supervising the quality of goods and resolving problems to ensure a smooth operation. _ Supporting the other staff in rush - hour.
_ Assisting the owner in operation and creating business strategies. _ Hiring, training and making roster for all staff. _ Responsible for controlling and placing cutlery and equipment. _ Supporting the owner to create seasonal menu.. _ Dealing and resolving complaints, suggestions of guests and difficulties of employees at work. _ Organized team-building to motivate employees.