Họ và tên:

Wesley Mendoza

Email:

wes********@*****.com

Số điện thoại:

Ngày sinh

10/07/1973

Địa chỉ:

4A Duong 5, KP. 4, P. An Phu Quan 2 HCMC Vietnam

Giới tính:

Nam

Tiêu đề hồ sơ: Food & Beverage Manager
Trình độ học vấn / chuyên môn :
2002 - 2006
Midwifery Course
Cao đẳng
Bataan Polytechnic State University

Academic, Practical, Related Learning Exercise, Seminar & Training

2000 - 2002
Associate Hotel Restaurant Management
Trung cấp
Philippine Women's University

Learning academic and practical hotel and restaurant curriculum. Stewarding, Hot and Cold Dish, Front Desks Training and Seminars On the job training

1985 - 1990
English Communication, Language
Trung học
Bataan National High School

Secondary Level

Kinh nghiệm làm việc:
6/2018 - 7/2018
Manager
Let’s Poke Let’s Lau
Hồ Chí Minh, Việt Nam

• Responsible for operational, financial and people management. I'll need to: organize stock and equipment, monitor order supplies and oversee building maintenance, cleanliness and security. Plan and work to budgets, maximize profits and achieve sales targets set by head office. • Control takings in the restaurant and administer payrolls. • Recruit new staff, and train and develop existing staff. • Co-ordinate staff scheduling and roster, and motivate and encourage staff to achieve targets. • Ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations. • Ensure high standards of customer service are maintained. • Implement and instill in your team company policies, procedures and ethics. • Handle customer complaints and queries. • Implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns. • Prepare reports and other performance analysis documentation. • Report to, and attend regular meetings with area managers or head office representatives. • Establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programmes.

9/2017 - 5/2018
Bartender
Tropicana Saigon
Hồ Chí Minh, Việt Nam

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons. • Interact with customers, take orders and serve snacks and drinks. • Assess customer’s needs and preferences and make recommendations. • Mix ingredients to prepare cocktails • Plan and presents bar menu. • Check customer’s identification and confirm it meets legal drinking age. • Restock and replenish bar inventory and supplies. • Stay guest focused and nurture an excellent guest experience. • Comply with all food and beverage regulations.

3/2013 - 7/2015
Bar Manager
Cargo Bar
Nguyễn Tất Thành, District 4, Ho Chi Minh City, Vietnam

Takes full responsibility for the set-up and effective operation of the bar, ensure that opening and closing procedures are adhere to, taking account of security and the health & safety of the people and property, within the company policy at all times. Works in all areas of the bar, floor, stocks and office, to ensure that the best practice is maintained by the team and that any areas requiring for improvements may be identified, control in all aspects of finance including sales, gross profit, stock control, core wages and controllable expenditure. Manage all delivery process including checking order, storage, stock rotation, security, loss investigation and staff training. Managing the team including motivating and leading to work to the highest standard at all times, identify and monitor training needs and take an active role in developing people. Manage day to day performance of the staff, in line with the company personnel and procedures. Dealing with customers and employees promptly, in line with the company guidelines. 15,000.000 VND Given another position.

5/2012 - 12/2012
Restaurant Manager
Camargue
Hai Bà Trưng, District 1, Ho Chi Minh City, Vietnam

Providing an excellent Guest Service at all times, maintaining high standard and consistency of outstanding Customer Service, monitoring of all administrative and operation related tasks, supervising and coaching the team. Dining room service according to the restaurant quality and service standards. Handling of customer complaints. Training, supervision, and management of waiting staff. Operation of cash register (POS). Safety and cleanliness of the restaurant. Planning for future development of facilities and service improvements. $700 Under new owner

10/2011 - 4/2012
Restaurant Supervisor
Vascos at the Crescent
Tôn Dật Tiên, District 7, Ho Chi Minh City, Vietnam

Offer high level of service to customers Take orders, serve food and beverages and clear tables. Monitor and co-coordinate floor staff to ensure all the customers needs are being acknowledged and attended, all tasks are being completed according to procedural guidelines. Setting up and ensuring dining room is set, clear, clean and ready for service, and to accommodate bookings. Organize and communicate with the staff when standards are not being met, and implement training of all staff. Promote the restaurant and functions to potential clients. Maintain hygienic food handling. Carry out any other duties as advised from time to time. $600 Promoted and transfer to other restaurant.

7/2011 - 9/2011
Captain Waiter
Evita Cafe
Nguyễn Văn Hưởng, District 2, Ho Chi Minh City, Vietnam

Supervises and coordinates activities of dining room staff serving food, assigns duties, work station, and responsibilities to staff and directs their performance, inspects dining tables and work areas, suggest entrees, dinners, courses, and wines to the guest, serves wine. $500 Promoted and transfer to other restaurant.

4/2010 - 7/2011
Event Manager
Sankara Beach Bar and Restaurant
Mũi Né, Phan Thiet, Bình Thuận Province, Vietnam

Manage staff responsible for event coordination activities. Coordinate details of events such as wine tasting, weddings, birthdays, anniversaries, charity events, private parties, entertainment shows, sales meetings, business meetings, employee appreciation events and virtual events. $500 Under new owner.

1/2010 - 3/2010
Maitre D
Sankara Beach Bar and Restaurant
Mũi Né, Phan Thiet, Bình Thuận Province, Vietnam

Meet and greet all the customers that come into the restaurant and give them a table that will be to their liking. $400 Promoted to Event Manager

3/2009 - 12/2009
Floor Manager
Sankara Beach Bar and Restaurant
Mũi Né, Phan Thiet, Bình Thuận Province, Vietnam

Responsible for the hiring, training, and disciplining of restaurant staff. Staffing duties include placing advertisements and interviewing prospective workers. Physically present on the restaurant floor and in the kitchen to monitor the quality of the service and the food. $350 Promoted to Maitre'D

8/2008 - 2/2009
Captain Waiter
Mekong Merchant
Ho Chi Minh, Ho Chi Minh City, Vietnam

Ensuring diners are receiving high-quality service. The day to day duties range from training all levels of servers, overseeing the proper order and flow of dishes, informing staff about specials and food that is sold out, and keeping the dining areas clean and organized. $250 I get hired to Manager Position

3/2008 - 8/2008
Captain Waiter
Dragon's Nest
Ho Chi Minh, Ho Chi Minh City, Vietnam

Ensuring diners are receiving high-quality service. The day to day duties range from training all levels of servers, overseeing the proper order and flow of dishes, informing staff about specials and food that is sold out, and keeping the dining areas clean and organized. $200 Higher Salary Offer

Kỹ năng:
Communication Skills
100%
Multi-Tasking Skills
80%
Organization, Team Leader Skills
80%
Interpersonal Skills
60%
Initiative and Problem Solving Skills
60%
Learning Skills
100%
Computer Skills
80%
Planning / Event Planning Skills
80%
Listening Skills
100%
Giải thưởng:
7/2010
Best Employee

Mid-year Staff Party

Thông tin tham khảo:
Dang Khac Long
Captain Waiter
Novazon Real State
[email protected]
0938869115
Nguyen Kim Xuan
Captain Waiter
Kingcross Restaurant
[email protected]
0908772181
Hồ sơ đính kèm:
Mong muốn về công việc:
1. The kind of work that makes the best use of one's abilities and gives one a feeling of accomplishment. 2. Having a job that provides a steady employment. 3. Working for a company that has a good reputation, that one can be proud of working for. 4. Being able to progress in one's job or career, having the chance to advance in the company. 5. Having co-workers who are competent and congenial. 6. Being paid at least enough to meet one's needs, and being fairly in comparison to others. 7. Having an immediate supervisor who is competent, considerate and fair. 8. Having working hours that allow one enough time with family and/or time to pursue other strong interests and the one's preferred lifestyle. 9. Having benefits that meet one's needs and compare well with those of others. 10. Having physical working conditions that are safe, not injurious to health, not stressful and even comfortable.