Họ và tên:

tram nguyen

Email:

rea******@*****.com

Số điện thoại:

Ngày sinh

07/09/1992

Địa chỉ:

Building B2, 48 street, District 4, HCM

Giới tính:

Nữ

Tiêu đề hồ sơ: Application for guest relations position
Trình độ học vấn / chuyên môn :
2011 - 2016
Linguistics
Đại học
Tomsk Polytechnic University, Russian Federation

Study of bilingualism - Russian & English by its cultural and communication comparison

Kinh nghiệm làm việc:
1/2019 -
Butler
Four Seasons Resort The Nam Hải
Đà Nẵng, Hải Châu, Đà Nẵng, Việt Nam

Taking care of guests during their stay Handling & solving problems or inquiries related to guests Create memorable trip to them

9/2017 - 9/2018
Guest Relations Officer
Premier Village Da Nang Resort - Managed By AccorHotels
Đà Nẵng, Hải Châu, Đà Nẵng, Việt Nam

- Assisting guests during their stay at resort - Introducing & providing resort's services to them for experience - Making an effort to create a memorable stay and reach guests' expectation by meeting their requirement & handling requests or complaints if necessary.

12/2016 - 5/2017
Tour guide
Pegas Touristik
Phan Thiet

- Taking care of guests during their vacation (airport transfers) - Instructing them to tourist attractions & introducing about these places accordingly. - Supporting them during their stay at hotel & solving problems if any

Kỹ năng:
computer: Power Point, Word, Excel
80%
communication skills & problem solving
80%
languages: English (IELTs - 7.5), Russian (Intermediate)
80%
Giải thưởng:
8/2018
Sungroup excellent individual for first 06 months of the year

Good performance and attitude at first 06 months period

Thông tin tham khảo:
Le Ngoc Tram
Tour guide
Premier Village Da Nang Resort - Managed By AccorHotels
[email protected]
0905897566
Hồ sơ đính kèm:
Mong muốn về công việc:
- Friendly & energetic environment - Good policy for staff (supporting them if anything) - Expected salary: 450$