Từ Ái Trung Tín
Họ và tên:
Từ Ái Trung Tín
Email:
tua*********@*****.com
Số điện thoại:
Ngày sinh
22/11/1984
Địa chỉ:
82/6 Dương Bá Trạc, P2, Quận 8
Giới tính:
Nam
Tiêu đề hồ sơ: Front Office Management
Trình độ học vấn / chuyên môn :
Quản trị Khách sạn - Nhà hàng
Cao đẳngQuản lý Khách sạn Việt Úc
Kinh nghiệm làm việc:
Front Office Supervisor
Công ty Cổ phần Hiếu ĐứcHo Chi Minh, Ho Chi Minh City, Vietnam
Handles shortstay and longstay Supervises front desk staff, front office, health club operations and assigns duties to each Assists Housekeeping in room assignment Assists Security in supervising guests incoming and departing Assists Accounting in issueing VAT invoices Keeps Engineer updated the status of inventories and facilities Assists Manager in handling complaints and providing solutions Assists Sales in showing rooms and facilities for walking guests Assists Reservation in creating the bookings Trains the staff in SOP, Protel Doing monthly electricity consumption for tenants Cash handling during the shifts and handover to accounting Achievement: Best Employee of the Year 2016 and 2017
Front Office Team Leader
Bizu Boutique HotelHo Chi Minh, Ho Chi Minh City, Vietnam
Doing roster and timekeeping Trains the staff by using proper techniques and documentation. Keeps the records of arrivals, bills, rooms etc. Supervises all staff operations by assigning duties to each. Handles the problem occurred during day and night shift Provides assistance to the front office team in making reservations and answering incoming telephone calls Performs tasks of maintaining certain hotel rooms, facilities Reports on important information and updates the same to the general manager
Customer Service Officer
Golden Health CompanyHo Chi Minh, Ho Chi Minh City, Vietnam
Handles customer queries and provides customers with certain required amenities Customer services Handles the problem occurred the shift Handles Cashier tasks