Họ và tên:

nguyen lam hoang

Email:

lam*********@*****.com

Số điện thoại:

Ngày sinh

26/02/1988

Địa chỉ:

nha trang - khanh Hoa

Giới tính:

Nam

Tiêu đề hồ sơ: F&B manager/ Assistant F&BD/Operation Manager
Trình độ học vấn / chuyên môn :
2006 - 2009
Tourism
Cao đẳng
Cultural, Art and Tourism College – Nha Trang city, Khanh Hoa province, Viet Nam.

Kinh nghiệm làm việc:
3/2017 - 3/2017
Food and Beverage Manager
Fusion Resort Nha Trang
Nha Trang, Khánh Hòa, Việt Nam

 Managing the F&B team with 54 staffs, 2 All day dining restaurants, 1 Pool bar & restaurant, IRD and report directly to General Manager  Monitored all daily operations and special event within the F&B department  Build the food and beverage SOP and training material for the department  Recruitment F&B staff  Conduct and follow up with outlet manager for training for F&B team member about skill and knowledge.  Handling the guest complaint  Guest contact and communicate  Maintained neat and clean work area at all the time  Manage wine cellar, beverage stock and beverage cost control to achieve the budget  Monitor inventory of each outlet; equipment, par stock. Annual departmental equipment purchasing according to the budget  Cooperate with chefs for the food menu and special menu for event, BBQ: items, selling price…  Work with FC to complete the P&L and CAPEX for F&B department  Create the beverage menu follow the concept of the resort: fresh, healthy and wellness  Conduct employee’s evaluation and to review their general performance.  Promote and encourage all activities of F&B and other departments to in-house and external guests.  Cooperate with sale and reservation for the booking related to F&B: events, romantic dinner, BBQ..  Organization of functions including Wedding receptions, Christmas and New Year.  Developed strategies to achieve all financial objectives  Do a pre-opening for the new outlet at the resort.

5/2015 -
Assistant Food and Beverage manager
Amanoi Resort
Ninh Thuận, Việt Nam

 I were promoted to Assistant food and beverage manager  Managing the F&B team with 25 staffs, 2 F&B outlets, IRD and report directly to Executive Assistant Manager (F&B)  Monitor Day – To – Day operation of food and beverage department  Create guests’ preferences profile through opera system  Organize weekly duty roster according to the occupancy forecast  Conduct food and beverage skill training for all F&B staffs  Maintained neat and clean work area at all times.  Coordinate with reservations and other departmental if there is a Special Event (for in house or upcoming guests) regarding the equipment, staffing, and in-operational on “the Day”  Manage the beverage cost to make sure achieve to the budget  Monitor inventory of each outlet; equipment, par stock.  Attend HOD meetings and briefing  Promote and encourage all activities of F&B and other departments to in-house and external guests.

Kỹ năng:
Quản lý
100%
Pha chế
100%
Quản lí thời gian
80%
Kỹ năng bán hàng, phục vụ khách hàng
100%
Giải thưởng:
Thông tin tham khảo:
Hồ sơ đính kèm:
Mong muốn về công việc: