Họ và tên:

Nguyen Ngoc Khanh Duyen

Email:

tin*****@*****.com

Số điện thoại:

Ngày sinh

18/02/1992

Địa chỉ:

31/43 Le lai, Phuong 3, Go Vap

Giới tính:

Nữ

Tiêu đề hồ sơ: Thu Ky Van Phong nhan vien hanh chinh
Trình độ học vấn / chuyên môn :
2010 - 2013
Bachelor of Hospitality Management
Cao đẳng
HUTECH University

Kinh nghiệm làm việc:
9/2016 - 12/2016
Cabin crew trainee
EVA Airways
Hồ Chí Minh

 Deliver excellent customer service on board  Learning equipment, first aid, service, sale.  Undertake other duties as required by the PA, CP and Captain

6/2015 - 8/2016
Receptionist
Park Hyatt Saigon
Hồ Chí Minh, Việt Nam

 Deliver excellent customer service, at all times  Assist in keeping the hotel reception area clean and tide  Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via-email  Prepare all arrival, departure paper work.  Check float everyday, room status  Administer all reservations, cancellations and no- shows, in line with company policy  Keep up to date with current promotions and hotel pricing, to provide information to guest, on request,  Fullfil reasonable request from guests to ensure their comfort, satisfaction and safety  Report any maintenance issues immediately to assistant manager.  Provide reports  Escort guest to the room for check-in  Undertake other duties as required by the Front Office Manager/Assistant Manager and Hotel management

Kỹ năng:
Tin học văn phòng
60%
English
60%
Teamwork
60%
Giải thưởng:
Thông tin tham khảo:
Hồ sơ đính kèm:
Mong muốn về công việc: