Philip Norman
Họ và tên:
Philip Norman
Email:
101**************@********.com
Số điện thoại:
Ngày sinh
08/08/1964
Địa chỉ:
istanbul, turkey
Giới tính:
Nam
Tiêu đề hồ sơ: Hospitality Executive Manager
Trình độ học vấn / chuyên môn :
Hospitality Managment
Cao đẳngCentennial College
College degree in Hospitality Managment, Toronto , Canada
Kinh nghiệm làm việc:
hospitality Development & Managment
KRK holdingIstanbul, Turkey
www.ozgunturizm.com General Manager, hotel operation & Investments • Manage all aspects of hotel development company during Hotel constructions – pre openings & hotel operation, with accountability for providing hospitality technical support during conceptual design, schematic design and detailed design process of the Hilton Garden Inn development project- Turkey. • Take a lead in hotel brand and operator selection process • Oversee overall project budget compliance and managed all FF&E / OSE purchase. • Administrate all pre-opening activities and Prepare monthly progress reports. • Manage all interior design and concept design approval and implementation. • Oversee performance of all Consultants and Contractors and provide overall verification against deliverables, quality and progress of works based on brand STD • Monitor Hotel operation & financial performance and provide corrective measures. • Approve & monitored Hotel Business plan, approved Sales & marketing action plan. • Review P&L / operation report and quality of hotel operation
Hospitality Development Director
www.worldofprincess.comMinsk, Belarus
Director of Hospitality Operations & Developments • Prepared monthly hotels executive performance summary reports for the President • Negotiate franchisee contracts for various hotels and resorts, & implementation of "Property Improvement Plans" & business development plans. for the below hotels: 1. Mercure Princess Hotel Panama City (rebranding 180 keys) 2. Ramada Plaza Princess Hotel Minsk - Belarus (construction 150 keys) 3. Ramada Princess Georgetown - Guyana (rebranding 200 keys) 4. Ramada Princess Paramaribo – Surinam (new construction 50 keys) 5. Ramada Princess Hotel – Dominican republic (rebranding 160 keys) 6. Wyndham Princess Resort & Casino St Marten (rebranding 60 keys) 7. Ramada Belize City- Belize (rebranding 190 keys) • Coordinate between construction companies / contractors for project implementation • Preparation and administration of snagging list. • Administration of pre-opening & branding activities between operator & construction team. • Asset management of all properties budget performance, operation & technical condition General Manager Crown Plaza hotel, spa & night club • Managed 5***** hotel & VIP night Club in high demand VIP environment • involved directly in S&M activities • organized VIP celebrities stay & entertainments in hotel & casinos /night club • managed 250 local associates • implemented brand standard modification
Director of Hospitality
NAS hospitalityDoha, Qatar
• Established Hospitality Management Company based in Doha. • Established chain hotel concept, operations manuals, technical manuals, S&M manuals. • Prepared management & technical services agreements. Budgeting and Business Plan, • Prepared investment feasibility studies. • Created interiors design identity and manuals
regional director of Operations for Middle East
Swiss-Belhotel InternationalDubai
in charge of Middle East operations for : • Swiss-Belhotel Dubai, Construction 150 keys; • Swiss-Belhotel Kuwait, Rebranding 200 keys; • Swiss-Belhotel Doha, construction 190 keys; • Sohar-Beach by Swiss-Belhotel, rebranding Oman (60 keys). Lead all aspects of hotel openings, which involved pre-opening training, branding, and working in harmony with Project managers / owners rep , in order to collaboratively achieve optimal profit. I was in charge of preparing architectural brief and operation brief during early stages of hotel projects, conducted feasibility studies,-reviewed and approved pre opening business plan, involved in hotel management agreements negotiations,- approved mock up rooms, prepared operation flow brief, evaluated GM’s application and submitted to owners for approval ,- conducted QA/QC for hotel under construction & under Operation and provided corrective measures, prepared brand SOP’s based on Middle East operations.
Corporate Operation Manager
Ramada corporate officeJeddah, saudi Arabia
• Key involvement in senior level negotiations, pre-opening of hotels ( 7 hotels: Ramada Jeddah, Ramada Al Khubar, Ramada Plaza Makkah, Ramada Al Qaseem, Ramada Al Dammam, Ramada Resort Al Taif Ramada Al Madinah ) throughout KSA, • Provided technical assistance and branding during the initial project design stages, pertaining to BOH, office space, room configurations, and kitchen and laundry design • provided corporate Ramada brand training to GM & other executive team • supported GM’s & Team member in business plan preparation
Resort Manager
princess resortsAntalya, Turkey
Resort Manager : in charge of all inclusive resort operation
Food & Beverage Operation Co
HiltonAnkara,Turkey
in charge of busy F&B operation
Assistant General Manager
Princess resortAntalya,Turkey
in charge of hotel F&B operations in all inclusive setting
Food & Beverage services
Delta Hotels & resourcesToronto, Canada
Various F&B positions