Thanh Mây
273*************@********.com
08/06/1995
Hội An
Nữ
• Degree classification: Good • 2 Scholarships given for excellent result in 2 semesters • Excellent Certificate of Informatics • Trial TOEIC Certificate 730 points • Participate in activities Department at University hold such as Business Weeks, Earth Hours etc… • Coach 12th grade students for their university entrance examination. • Work part time in coffee shop, wedding restaurant. • Participate in a blood donation program. • Join the combination of cycling and volunteering tour of Viet Nam in 2015 • Join voluntary work at Village of Hope Orphanage and Hoi An primary school
Main duties: Support FBM in administrative tasks, organize file system and operate daily operations of the department Track and handle emails, calls in the office Communicate internally and with other departments Handle inquiries and support staff inquiries Achievements: Arranged sharing information system Made automation excel files to save working time Fulfilled all requires
Main duties: Receive requests and serve drinks and beverages. Up-selling additional products to customers Check satisfaction and handle all complaints from customers Help solving problems and providing excellent customer service Achievements: Trained a group of 30 new staffs in 2 months and group of 25 in 1 week about Standard of Operation Procedures Built up database of menu into Symphony system (POS) for operation of F&B department.
Trial TOEIC Certificate 730 points given by Equest English Language Center
Scholarship given for excellent result by Da Nang University of Economics
Excellent Certificate of Informatics given by Microsoft IT Academy
Scholarship given for excellent result by Da Nang University of Economics