Brendan Paul Cassidy
bre**************@*****.com
03/09/1984
Thanh Chiem, Thanh Ha, Hoi An
Nam
Key responsibilities Oversee the entire retail program including several bricks and mortar stores in key ANZ office locations throughout Australia, as well as an online store. Managing staff: recruiting, training, leadership, rostering Gift card and ticket buyer/manager – approx. $10 mil program annually Primary liason officer for all member enquiries - face to face, phone and email Promote sales of gift cards, vouchers, tickets and retail products Key achievements Key player in the rollout of digital delivery of gift cards, vouchers and tickets Steady decreases in retail staff resourcing expenses through frugal management Consistent growth of gift card, voucher and ticket sales Nominated for ANZ recognition of customer service excellence
Key responsibilities Managing goods inwards and outwards of central company warehouse Responsible handling of very high values of gift cards and vouchers Setting up of all new items/products in business software Managing responsible balance of stock allocations across the company Key part of company stocktaking process Key achievements First person to undertake inaugural role in the company Oversaw a new period of bringing in and moving around increased volumes of stock in company Implemented stock handling/moving processes that led to decreased losses and better stocktake results
Achieved 'A' score - Teflen Training College