Phạm Nhật Kim Ngân
pha************@*****.com
25/02/1993
942/40/3 Trường Thọ, Kha Vạn Cân, Thủ Đức, TP. Hồ Chí Minh
Nữ
- Introduce, consult and provide information for customers about services, promotions and H & T Spa products. - Perform other assignments from the managerial level. - Record information and manage data relating to customers; - Guiding customers to carry out procedures for using the service; - Confirmation of appointments, visits and services for the next working day; - Carry out customer care according to appointment & special customer - Receive & answer complaints / suggestions from customers;
- Make a call to verify customer information (full name, ID, date of birth, loan, term, etc) according to the scenario. - Update information on the company system. - Support a number of other customer care operations as requested by the Team Leader. - Nature of work: office, customer care.