Quận 1
Khác
Tiếng Anh
Khác
Dài hạn
Ca sáng
Theo tháng
5,700,000 đ
6,000,000 đ
Từ 1 đến 3 năm
30-04-2626
Mô tả công việc
- Welcomers, provides updates and information for guests and visitor
- Recommends the hotel’s range of services on offer
- Handles guests’ requests for information and provides answers; puts them in contact with the appropriate people if necessary
- Takes note of remarks made by guests and finds solutions for any problems that may arise. Ensures a rapid response from the different departments concerned
- Makes sure that all information available in the lobby is well presented and up-to-date
- Assures the interface between all hotel departments and service-providers if necessary
- Helps promote the hotel’s range of service on offer (e.g. the bar) by anticipating customer needs and responding to guest’s requests
- Helps gain guest’s loyalty by being present, available and ready to listen
Yêu cầu công việc
- Diploma or degree (or equivalent) in Hospitality or a relevant field.
- Minimum 1 year of experience in the hotel industry in a relevant role.
- Knowledge of hotel operations and the hospitality environment.
- Fluent in Vietnamese and English; a third language is a plus.
- Demonstrated interest in the role and a positive attitude toward learning and development.
- Can work in shift (morning shift or afternoon shift).
Quyền lợi
- 100% salary during probation
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Accor Academy .
- Opportunity to grow within the Hotel and across the world.
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.