• Ensure cleaning schedules are completed in a routine and timely manner
• Respond to emergencies effectively and efficiently
• Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions
• Contribute to Housekeeping Departmental Meetings
• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs
• Maintain Hotel information to be able to provide information to guests
• Assist guests and escort them to locations within the hotel at their requests
• Complete tasks as directed by Management
• Refer major complaints to management
• Operate equipment safety and sensibly
• Maintain stock levels
• Recycle where possible
• Works in line with business requirements
• Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
• Perform any other duties which may be assigned by the management from time to time.