 Ensure cleaning schedules are completed in a routine and timely manner

 Respond to emergencies effectively and efficiently

 Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions

 Contribute to Housekeeping Departmental Meetings

 Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

 Maintain Hotel information to be able to provide information to guests

 Assist guests and escort them to locations within the hotel at their requests

 Complete tasks as directed by Management

 Refer major complaints to management

 Operate equipment safety and sensibly

 Maintain stock levels

 Recycle where possible

 Works in line with business requirements

 Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

 Perform any other duties which may be assigned by the management from time to time.

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

Qualifications –

• Primary Education or equivalent

Experience –

• Some housekeeping experience.

- Bonus on holidays (New Year, Tet, Independence Day, ...)

- Social Security as per Labor Law

- Duty meal and uniform provided

- Annual Health Check

- Team building and Colleague Events as per IHG's activities

- Special Service Discount to all colleagues