 Replenishes guest supplies

 Ensures guest services specified by superiors and guests requests are promptly and courteously met

 Reports damage or malfunction in hotel rooms to superior

 Maintains equipment in proper state of cleanliness and repair

 Maintains a section room report

 Maintains a daily room checklist

 Meets with superior and takes on daily assigned tasks

 Reports and submits lost and found articles to superior immediately

 Report guest complaints to superior immediately

 Reports unusual behavior/activities on floors to supervisor

 Records room status in allocated section accurately

 Complies with hotel’s health, safety and hygiene policy

 Adheres to personal grooming and hygiene standards

 Attends meetings and training sessions as required

 Creates and maintains floral arrangements

 Carry out valet services when required including delivery of linen or processing laundry orders

 Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

 Perform any other duties which may be assigned by the management from time to time.

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

Qualifications –

• Primary Education or equivalent

Experience –

• Some housekeeping experience.

- Bonus on holidays (New Year, Tet, Independence Day, ...)

- Social Security as per Labor Law

- Duty meal and uniform provided

- Annual Health Check

- Team building and Colleague Events as per IHG's activities

- Special Service Discount to all colleagues