• Perform check-in and check-out procedures accurately and efficiently.
• Welcome and assist guests in a courteous and professional manner.
• Provide information about hotel services, facilities, and local attractions.
• Handle guest inquiries, requests, and complaints promptly and effectively.
• Coordinate with Housekeeping, Bell, Concierge, F&B, and other departments to ensure smooth guest experience.
• Update guest information and daily reports in the hotel system.

• Experience in Front Office at hotels/resorts.

• Good communication skills; English proficiency required (additional languages are a plus).

• Basic computer skills and familiarity with hotel PMS systems.

• Willing to work shifts, weekends, and public holidays.

• Service-oriented, responsible, and able to work under pressure.

• Competitive salary and bonus package.
• Entitled to all company benefits (birthday, sick leave, etc.), as well as social insurance and health insurance in accordance with current Vietnamese labor laws.
• Annual summer trips and team-building activities.
• A dynamic, professional, and modern working environment with an open and friendly culture.
• Support meal.
• Annual health check-ups.
• Free parking.
• Clean uniforms provided by the hotel.