• To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise and sell marketing promotions,
• To Sign guests up to The Rewards,
• To assist guests with promotional redemption and the issue other promotion benefit if necessary ,
• Offer and arrange complimentary item/goodies for guests,
• Must continually strive to outperform and exceed guest expectations, be customer focused and possess a genuine devotion to assisting people,
• To be a ‘wealth of information’, aware of current and future gaming promotions and events, in addition to “Marketing Team” activity.
• To be an integral part of the guests ‘entertainment experience’.
• To actively pass on Guest complaints, compliments or comments to Management / Marketing Team.
• To perform any other reasonable duty as requested by management.
Can communicate fluently in English.
Excellent interpersonal skills with demonstrated customer service focus/ hospitality
Strong organizational and communication skills
Good and tidy appearance
Strong problem solving skills with a high attention to detail
Efficient in Microsoft Office
Ability to multi-task
Able to work shifts
Please send your photo along with the resume
Premium healthcare plan
Meal & Uniform care by Company