• To assign rooms and prepare Key Card and folders for all arriving guests and groups.

• To handle all Key Card, mail, facsimiles, messages and other special request for guests.

• To provide information and assistance to all guests.

• To assist Reservations Department in taking reservation after office hours.

• To attend to guests complaints promptly and then report to Guest Relations Officer or Assistant Manager for follow up.

• To provide courteous and efficient service and if possible to comply with each and every guest’s request.

• To remain the Reception Counter and to answer all incoming calls.

• To keep the Front Office and Reception Counter clean at all times.

• Perform other duties assigned by the Management

• Fluent English

• Commit to work for at least 3 months

• Strong communication

• Certificate after internship

• Buffet voucher for 2 people in restaurant (minimum 3 months internship)

• Allowance VND 500.000/month (minimum 3 months internship)

• Duty meal & Uniform provided by hotel

• 05 working days & 02 day-off per week

• Opportunity to become official associate after internship